General Sales Conditions (GSC) of Solutions Custom Made Sarl for Bricknic Products

Area of application

These General Terms and Conditions of Sale (GTCS) apply to all orders placed on the www.bricknic.ch website , governing contractual relations with Solutions Custom Made Sarl. Any terms and conditions of the customer that deviate from these General Terms and Conditions shall be considered null and void. Solutions Custom Made Sarl reserves the right to modify these terms and conditions at any time, without prior notice. Changes are effective as soon as they are published on the site.

Offers and Contract Conclusion

The information contained in catalogs and on the Internet is provided for information purposes only and does not constitute a contractual commitment. The order is validated by the customer by clicking on the online order button, which represents a firm commitment. Solutions Custom Made Sarl acknowledges receipt of the order immediately. In the event of unavailability or pricing error, the customer will be contacted to find an alternative solution. Product specifications (drawings, dimensions, weights, etc.) are given for information only and do not represent a guarantee of properties, unless explicitly stipulated.

Identity of the Contractor

Solutions Custom Made Sarl, Bricknic Suisse, Rue de Combremont 4, CH-1908 Riddes. Email : info@bricknic.ch

Delivery

• DHL delivery in Switzerland and Liechtenstein for parcels up to 30 kg. For heavier orders, delivery is made by carrier to the nearest kerbside.
• Standard delivery time of 2 to 4 working days for items in stock. For made-to-order items, lead times will be communicated individually.
• Delivery dates are indicative unless otherwise agreed.
• The liability of Solutions Custom Made Sarl is limited to correct and timely delivery by its suppliers.
• For deliveries with assembly, accessibility must be ensured by the customer.
• Claims for visible damage or damaged packaging must be made immediately upon delivery. For hidden damage, claims must be made within 4 days.

Payment and Retention of Title

• Payment methods accepted: Credit card, TWINT.
• The goods remain the property of Solutions Custom Made Sarl until full payment has been received.

Purchase on invoice

Payment by invoice is possible under certain conditions and is managed by a third party. Solutions Custom Made Sarl remains responsible for the contract, except for payment and collection aspects.

Reservation of Ownership

The goods remain the property of Solutions Custom Made Sarl until full payment has been received.

Warranty

• 2-year warranty on products for manufacturing and operating defects, unless otherwise stated.
• The warranty is void if the operating or maintenance instructions are not followed, if unauthorized modifications are made or if third parties intervene.
• Minor deviations from the specification do not entitle the customer to warranty claims.

Back

• Return of goods possible under certain conditions, with prior agreement from Solutions Custom Made Sarl.
• Products must be returned within 10 days in their original condition and undamaged packaging.
• Return shipping costs are at the buyer’s expense.
• The customer is responsible for the appropriate packaging for the return shipment.

Data protection

Solutions Custom Made Sarl is committed to protecting its customers’ personal data.

Liability

Solutions Custom Made Sarl declines all responsibility for indirect damage resulting from the use of the online store or from orders placed.

Miscellaneous provisions

The place of jurisdiction is the registered office of Solutions Custom Made Sarl. Swiss law applies.